Image Image Image Image Image Image Image Image Image
Select a Page

Social Strategy1 on Social Media Monitoring

23 May

By

No Comments

BlogResourcesSocial Strategy1 on Social Media Monitoring

3 Benefits of Social Media for Market Research

May 23, 2013 | By | No Comments

Many businesses are finding benefits in using social media in the area of market research. Because market research includes social opinion, and demographic research that is supported by statistical and analytical techniques, businesses are now including information that social media tools are able to provide. Although the market research process is normally a time consuming …

09 Apr

By

ResourcesSocial Strategy1 on Social Media MonitoringWhite Paper

2012 Social Media Leadership Awards White Papers | Social Media Customer Service Case Studies

April 9, 2013 | By |

        The Social Media Leadership Awards is an international competition, organized by Social Stategy1, Inc, Knowledge@Wharton , and sponsored by Ernst & Young and is designed to promote best practices in social media. Corporations and organizations worldwide were solicited to submit their successful social media strategies and results, which were judged by …

09 Apr

By

No Comments

BlogCase StudiesResources

Proactive Social Media Strategy for Contact Centers

April 9, 2013 | By | No Comments

Call center employees are not effective in social media just because they have the tools. Learn a few points to avoid crisis with Social Strategy1’s introduction of proactive social media strategy for contact centers. Download a complimentary Social Strategy1 whitepaper examining best practice social care strategies from Jetblue, Whole Foods, & Zappos. Why should call …

20 Mar

By

No Comments

NewsSocial Strategy1 on Social Media Monitoring

Social Strategy1 Discusses Social Media Metrics in TechFaster Interview

March 20, 2013 | By | No Comments

Social Strategy1 President Dennis Stoutenburgh and Marketing Director Justin Dennis co-hosted a Google Hangout with TechFaster to discuss why the metrics that result from social media monitoring benefit businesses of any size business in any industry.   TechFaster TechFaster.com is a venue for technology startups to highlight and promote the tech startup culture including the people, events, and jobs that make …

Elements of Social Media Monitoring That Deliver Results

20 Mar

By

No Comments

BlogResourcesSocial Strategy1 on Social Media Monitoring

Elements of Social Media Monitoring That Deliver Results

March 20, 2013 | By | No Comments

Perhaps one of the biggest responsibilities and challenges in social monitoring comes from delivering accurate information as it relates to context and origin. Given the frequency and nature upon which users are generating this information, it’s becoming more critical to receive this information as it breaks and report it in understandable and measurable layouts. 3 …

20 Mar

By

No Comments

BlogResourcesSocial Strategy1 on Social Media Monitoring

Social Media Crisis Management in 5 Steps

March 20, 2013 | By | No Comments

Any brand that uses social media platforms for marketing stands the risk of a myriad of crisis situations that can diminish reputation. Rather than abandon or limit the amount of communication through these channels, develop comprehensive content marketing strategies that support the organizational bottom line and open the lines of communication. Social media crisis management …

12 Mar

By

No Comments

NewsSocial Strategy1 on Social Media Monitoring

Jim Iyoob Joins ILD Corp as Senior Vice President of Corporate Development

March 12, 2013 | By | No Comments

ILD Corp, a national leader in digital back office support, today announced Jim Iyoob as Senior Vice President of Corporate Development. Iyoob will lead senior level operations through corporate recruiting, operations, sales and marketing for ILD brands: Social Strategy1, a social media monitoring analysis and social media managed services firm; and Stratus Contact Solutions, a …

07 Mar

By

No Comments

customer serviceResourcesSocial Strategy1 on Social Media Monitoring

Beyond Service: Foundations that Generate Positive Customer Experiences

March 7, 2013 | By | No Comments

[Social Media Customer Service White Paper]       Social Media is becoming one of the first interactions customers may have with a brand. Social media customer service is as influential as any other interaction with an organization. Unfortunately for some organizations, poor customer service standards are reflected publicly through social media. In this white …

07 Mar

By

No Comments

BlogSocial Strategy1 on Social Media Monitoring

4 Benefits of Social Media Recruiting and Creating an Overall Strategy

March 7, 2013 | By | No Comments

It’s becoming increasingly common to use social media for operational and business functions, but some organizations have yet to acknowledge the power and usefulness of its reach. Below we’ve outlined some of the many reasons recruiters are implementing hiring strategies through social media. 4 Benefits for Social Media Recruiting Diversity -All of these channels offer …

Connect with Us

Email Newsletter Sign Up